A.Moosajee Sons

Once we log your order, you will receive an email which includes important details related to your order, like a unique Order ID, price of items ordered and other details. You will also receive a confirmation call from Customer Service, once you confirm your order, it will be processed.

Yes. Orders can be combined and items can be added to existing orders in case the order is yet to be processed.

You can make changes to your order within 24 hours of placing it by sending a request through email or calling Customer Care with your Order ID. Changes can only be made in case the order hasn’t been processed.

Absolutely! A. Moosajee Sons delivers quality products all over the globe.

Only Available items can be purchased through our website.

A. Moosajee Sons ensures that all policies are diligently followed to simplify our customers’ experiences. Read our policies carefully to understand how they may affect you: • Only Accessories purchased from our online store can only be exchanged via the same channel. • Accessories can be exchanged within 7 working days given that they are unused, with label intact, and tagged within their original packaging. • The goods have to be returned to our warehouse within the appointed time, where they will be exchanged and replaced by your new orders, ready to be dispatched once again. Standard courier charges will apply. • Exchange is not applicable of items purchased from a SALE. • The exchange policy can only be availed within 7 days after receiving your order.

At A. Moosajee Sons, all purchases are final. No refunds are available on any of the products we offer. However, in case you find any inconsistencies in your order, like size or color, or you receive a defected product, please email us at customercare@amoosajeesons.com with your order details and your refund will be promptly processed. This facility is only available in Pakistan.

We do not offer any exchange or refund opportunities for international orders at this time.

All Fabrics and some Accessories sales are final and no return or exchange is possible due to the personal nature of the products. Items that are incomplete or have a component missing, damaged and used items, undergarments and items purchased through SALE cannot be exchanged or refunded.

We employ a team of experts who ensure that our website operates smoothly at all times. However, in case our website is going through some technical problems, we humbly request you to try again later, or call us during business hours (add number). You can also email us at customercare@amoosajeesons.com if the problem persists.

Our website is completely responsive for all devices and is supported by all contemporary browsers like Google Chrome, Firefox, Safari, etc.

All products are identical to the pictures displayed, however, colors may vary slightly according to what they may appear in the image. Your screen resolution may cause slight inconsistencies in color.

For all orders from within Pakistan that are priced below PKR 10,000/-, deliveries will be charged at a minimum of PKR 200 for Karachi and PKR 250 for other cities. Depending on the laws and regulations of each country, all custom taxes for international orders shall be borne by the customer solely. A. Moosajee Sons is not responsible for any applicable taxes, levies, duties, etc.

AMS offers alteration in case you face any issues with your stitching order. Please contact our Customer Care and your order will be altered as per your preference free of cost.

Use the product filter to search for your desired products. You can filter products by occasion, color, category, price, fabric type, and more.

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None.

To file a complaint, send us an email at customercare@amoosajeesons.com or call our Customer Care and our representatives will be at your service.